{"nhtsa_id":10121364,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2013-09-09","document_id":"A901340 2029781-","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 90 number 12-30 dated June 26, 2012. The driver information system (DIS) display screen is completely blank or appears to be all white The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters with the Hitachi display screen.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121364-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121364-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121364","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_audi_a5","2012_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"Q5","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_audi_q5","2012_audi_q5","2013_audi_q5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}