{"nhtsa_id":10121353,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2013-09-26","document_id":"A681311 2035409-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"The customer may complain that a rattling noise can be heard coming from the driver?s side dashboard area when the driver is accelerating or driving over rough surfaces. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the concern for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121353-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121353-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121353","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q5","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_audi_q5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}