{"nhtsa_id":10121333,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2013-09-16","document_id":"A401336 2035358-","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"The customer complains that rattling or engine noise can be heard in the passenger compartment. The plastic sleeve of the intermediate steering shaft can slip towards the universal joint (mounting of the power steering rack), causing rattling or engine noise that can be heard in the passenger compartment. Improved production process.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121333-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121333-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121333","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2014,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5","2014_audi_q5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}