{"nhtsa_id":10120988,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-27","date":"2016-10-06","document_id":"12-208-16","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This bulletin announces availability of new rear gate (PRG) stays designed to address customer concerns of other than expected PRG operation. The enhancement involves a change to the viscosity of the lubricant used for maintaining smooth operation of the 2 pressurized rear gate stays. If the PRG is left open for an extended period of time (longer than pproximately 5 minutes), the stays may develop increased operating resistance. This increased resistance is transferred to the PRG mechanism during closing causing an increase to the motor?s electrical current draw. As a result, the ?anti-pinch? feature of the PRG activates, a beep sound occurs and the gate re-opens without input from the customer. These symptoms may continue to occur on subsequent attempts to close the PRG. The anti-pinch feature is designed to operate if the gate comes in contact with an obstruction while closing. When activated, the gate reverses direction and re-opens automatically.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10120988-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10120988-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120988","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"OUTBACK","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_subaru_outback","2016_subaru_outback"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}