{"nhtsa_id":10120824,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-27","date":"2015-06-30","document_id":"A911501 2039476-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 91 number 15-86 dated May 15, 2015. The customer complains that the Audi connect Online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10120824-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10120824-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120824","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_a4-allroad"]},{"make":"AUDI","model":"A5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A8","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_audi_a8","2011_audi_a8","2012_audi_a8","2013_audi_a8"]},{"make":"AUDI","model":"Q5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_audi_q7","2013_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}