{"nhtsa_id":10120787,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-27","date":"2017-06-13","document_id":"122-S5L3F-07","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120787-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120787-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120787","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"CAYENNE","year_from":2012,"year_to":2017,"match":"exact","vehicle_ids":["2012_porsche_cayenne","2013_porsche_cayenne","2014_porsche_cayenne","2015_porsche_cayenne","2016_porsche_cayenne","2017_porsche_cayenne"]},{"make":"PORSCHE","model":"CAYENNE (E2)","year_from":2011,"year_to":2011,"match":"base","vehicle_ids":["2011_porsche_cayenne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}