{"nhtsa_id":10120594,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-25","date":"2016-11-09","document_id":"NTB16-093","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED IF YOU CONFIRM A customer reports any of the following issues: For Maxima - - The Map screen freezes or goes blank while driving on a road that has more than eight lanes traveling in the same direction with a navigation route set. For Murano - - Bluetooth phone call volume fluctuates. - Button illumination is too dim. - iPhone not recognized when connected to USB port. AND - Step 6 on page 4 confirms this bulletin is applicable. See Software Version Check and Software Update Confirmation beginning on page 3 to confirm software version. ACTION Update the Navigation system software using the SD card shown on page 2 and the Service Procedure beginning on page 3.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10120594-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10120594-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120594","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"NISSAN","model":"MAXIMA","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_nissan_maxima"]},{"make":"NISSAN","model":"MURANO","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_nissan_murano","2016_nissan_murano"]},{"make":"NISSAN","model":"MURANO HYBRID","year_from":2016,"year_to":2016,"match":"base","vehicle_ids":["2016_nissan_murano"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}