{"nhtsa_id":10120582,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-25","date":"2016-10-24","document_id":"ITB16-041","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"2017 Q60; SUNROOF INOPERATIVE IF YOU CONFIRM The sunroof is inoperative (will not open and/or close electrically). ACTION 1. Turn the ignition OFF. 2. Wait at least 1 minute. 3. Disconnect both battery cables, negative first. 4. Wait at least 30 seconds. 5. Reconnect both battery cables, positive and then negative. 6. Recheck the sunroof for proper operation. - If the sunroof is still electrically inoperative, refer to the Electronic Service Manual (ESM), section RF ? Roof for further diagnosis. 7. Reset/reinitialize systems as needed. - Refer to the Electronic Service ESM, section PG ? Power Supply Ground & Circuit Elements, for a listing of systems that require reset/initialization after reconnecting the 12 V battery. - Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL. - This list often includes items such as radio, power windows, clock, sunroof, etc.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10120582-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10120582-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120582","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q60","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_infiniti_q60"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}