{"nhtsa_id":10120384,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2017-09-08","document_id":"07-007-17-3384","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A:00 stored at the same time. P011A:00 ECT sensor No.1/No.2 performance problem. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120384-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120384-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120384","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":["P011A"],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5","2017_mazda_cx-5"]},{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6","2017_mazda_mazda6","2018_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}