{"nhtsa_id":10120375,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2017-07-21","document_id":"02-008-17-3354a","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:FRONT:SHOCK ABSORBER","mfr_system":null,"summary":"Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate this concern, modified parts with improved oil sealing performance have been established as service parts.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120375-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120375-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120375","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2007,"year_to":2015,"match":"exact","vehicle_ids":["2007_mazda_cx-9","2008_mazda_cx-9","2009_mazda_cx-9","2010_mazda_cx-9","2011_mazda_cx-9","2012_mazda_cx-9","2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}