{"nhtsa_id":10120374,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2017-07-12","document_id":"09-032-17-3372","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:POWER WINDOW DEVICES AND CONTROLS","mfr_system":null,"summary":"Some vehicles may experience one or more of the following conditions with the driver and/or passenger side power window(s): ? The window glass will not raise/lower. The window suddenly stops operating while being raised/lowered. The window glass gets stuck where it stopped operating or falls down in the door. This concern is caused by the window regulator cable end becoming disconnected from the fixing point due to improper caulking. The production facility has been improved to prevent the improper caulking of the window regulator cable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120374-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120374-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120374","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"power-window","name":"Power windows","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}