{"nhtsa_id":10120351,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2017-06-09","document_id":"02-003-17-3300b","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:FRONT:SHOCK ABSORBER","mfr_system":null,"summary":"Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) damage. (CX-5 and Mazda6)? Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6)? The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only)? The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120351-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10120351-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120351","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6","2017_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}