{"nhtsa_id":10120313,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2014-09-17","document_id":"V911408 2038293","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Technical Bulletin (Stationary Vehicle Displayed While in Motion issues (Premium 8 Radio)): This document informs customers may report that while the vehicle is in motion, the display on the Premium 8 radio displays the ?Stationary Vehicle? driving mode. This symptom is often intermittent and can be temporarily resolved by performing a key cycle. This condition only affects vehicles equipped with Premium 8 radio. The procedure in this document corrects the concern specified above by updating the Premium 8 Radio software to the latest level 0011. The production solution for this issue was a software update SW 0011 implemented into production in CW 37/14. This document discusses the \"Fault Codes\" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120313-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120313-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120313","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"JETTA HYBRID","year_from":2013,"year_to":2014,"match":"base","vehicle_ids":["2013_volkswagen_jetta","2014_volkswagen_jetta"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}