{"nhtsa_id":10120309,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2014-09-16","document_id":"VVT-14-16","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Service Information (VAS Diagnostic Device Application Errors and Hardware Failures Due to Improper Shutdown): Improper shutdown of VAS diagnostic laptop and tablet devices could result in system file corruption or damage to the device hard drive. This can occur if the on/off button is held for more than five seconds to force a shutdown of the device while application processes are still running. Damage can also be the result of a weak or discharged battery, or insufficient power supply. Windows 7 performs a number of vital processes during its shutdown procedure. If improper shutdowns as described above persist over time, a decreased level of system performance and efficiency, or a complete hard disk failure that prevents device startup may occur. This document informs how to properly shut off the VAS diagnostic device.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120309-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120309-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120309","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}