{"nhtsa_id":10120308,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2014-09-18","document_id":"VVT-14-17","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Service Information (VAS Diagnostic Device Software & Hardware Support): This document informs VAS Diagnostic Laptop, Tablet, 5054A Transmitter Head and 6356 Test Instruments Box software and hardware support is administered by the VWGoA Diagnostic Tester Software Support (DTSS) team. This document also informs how to contact the team, an overview on what the team does in Software, and Hardware Support.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120308-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120308-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120308","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}