{"nhtsa_id":10120305,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2014-09-24","document_id":"VVT-14-20","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Service Information (VAS Diagnostic Device Hard Disc Maintenance): If persistent diagnostic software or Windows® 7 operating system error messages are displayed while installing or using the diagnostic software, This document informs of using the Windows CHKDSK utility to check hard disk integrity and fix logical file system errors. CHKDSK can also handle some physical errors and may be able to recover lost data that is readable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120305-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120305-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120305","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}