{"nhtsa_id":10120303,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2014-09-03","document_id":"VWC-14-11","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"Warranty Information (VW CREW Tips Launch): In collaboration with the VW CREW, VW Warranty announced the launch of a new communication tool entitled CREW Tips. The VW CREW has reached out to their fellow VW Warranty Administrators and collected a variety of tips, tricks and helpful hints to assist Warranty Administrators to perform their vital role in the dealership. The CREW Tips will provide information regarding relevant topics for working in SAGA, ElsaPro, WISE and other systems and processes used by Warranty Administrators. This document informs of the VW Region Crews contact information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120303-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120303-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120303","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}