{"nhtsa_id":10120225,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2014-07-31","document_id":"VOS-14-21","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Service Information (Preventing Update Failures ? Administrative Settings & Anti-Virus Software): From ODIS Service application update V2.2.0 onwards, update installations may fail due to insufficient administrative rights, and certain anti-virus programs. To ensure proper update installation and function, please reconfigure the ODIS Service startup routine on all VAS devices in service as specified in this document.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120225-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10120225-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120225","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}