{"nhtsa_id":10120000,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2015-04-23","document_id":"A871561 2038023-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 87 number 15-60 dated March 20, 2015. The air conditioning does not cool, or the cooling performance is very weak and/or The air conditioning system cools, but the compressor is noisy. The noise is characterized as a grinding or groaning noise. Either symptom may be intermittent. No DTCs are stored. The condition may be caused by a faulty N280 valve. The internal components of the valve can be obstructed and incapable of full function. This loss of refrigerant regulation from N280 can cause noise from the A/C compressor and/or affect the HVAC cooling.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10120000-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10120000-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10120000","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A3 CABRIOLET","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}