{"nhtsa_id":10119646,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-21","date":"2016-01-20","document_id":"1NN14DX9A$","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"FLOOR CONSOLE ASSEMBLY Please call Mike Wicker on cell (248) 821-9350 regarding Center Floor Console Armrest Lid not latching properly. If you don't receive a response within 20 minutes, then continue with normal repair procedure.~ Please follow this procedure to resolve Center Floor Console noise (e.g. ticking, buzz, squeak, rattle):~ 1) Remove tape/film from the Center Floor Console latching surfaces within the Armrest Lid {upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces).~ 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces.~ Verify problem is resolved.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10119646-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10119646-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10119646","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"RAM 1500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 2500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_ram_1500","2014_ram_1500","2015_ram_1500"]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500","2015_ram_2500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}