{"nhtsa_id":10119565,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-15","date":"2017-09-22","document_id":"JTB00552NAS3","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10119565-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10119565-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10119565","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"F-PACE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_jaguar_f-pace","2018_jaguar_f-pace"]},{"make":"JAGUAR","model":"XE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_jaguar_xe","2018_jaguar_xe"]},{"make":"JAGUAR","model":"XF","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_jaguar_xf","2017_jaguar_xf","2018_jaguar_xf"]},{"make":"JAGUAR","model":"XJ","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_jaguar_xj","2017_jaguar_xj","2018_jaguar_xj"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}