{"nhtsa_id":10119291,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-15","date":"2017-04-25","document_id":"122-B7U4T-05","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"Customer Concern: Certain vehicle systems have unwanted, unpredictable behavior. Technical Concern: The symptoms are difficult to diagnose. There may be multiple symptoms intermittently affecting multiple systems. Though this is not an exhaustive list, some common failure modes are: ? Start/stop issues ? Power windows not fully returning to the parked position after automatic preopening ? PCM audio stopping during a start/stop cycle Ultimately, the technician determines that low 12-volt battery voltage is the underlying root cause of the unwanted behavior. The technician corrects the battery?s low voltage. Consequently, the unwanted behavior ends.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10119291-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10119291-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10119291","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"BOXSTER S","year_from":2013,"year_to":2014,"match":"base","vehicle_ids":["2013_porsche_boxster","2014_porsche_boxster"]},{"make":"PORSCHE","model":"MACAN S","year_from":2016,"year_to":2017,"match":"base","vehicle_ids":["2016_porsche_macan","2017_porsche_macan"]},{"make":"PORSCHE","model":"PANAMERA S","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_porsche_panamera","2011_porsche_panamera","2012_porsche_panamera"]},{"make":"PORSCHE","model":"PANAMERA S E-HYBRID","year_from":2015,"year_to":2015,"match":"base","vehicle_ids":["2015_porsche_panamera"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}