{"nhtsa_id":10118465,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-04","date":"2017-08-04","document_id":"09-034-17-3379","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display may return to normal after turning the ignition switch off, then on again. This concern may be caused by internal noise within the center display, which disturbs the integrated DC-DC converter and results in no power for the display. To eliminate this concern, the hardware for the center display has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10118465-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10118465-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10118465","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}