{"nhtsa_id":10118349,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-04","date":"2016-02-19","document_id":"A721616 2030729-","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Improved 2/3 rear seatback frame torsion bar to pivot incorporating internal plastic guides. The striker pin has also been improved to reduce the contact surface with the lock.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10118349-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10118349-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10118349","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}