{"nhtsa_id":10118272,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-04","date":"2017-06-16","document_id":"PIC6284A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician that when the installation of the navigation map update outlined in bulletin 16NA328 or after, may encounter an Invalid Product Update message. Technician will need to gather scan tool data, software numbers and error messages. Technician will need to contact General Motors Technical Assistance Center with the information for further assistance.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10118272-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10118272-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10118272","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_buick_enclave","2014_buick_enclave","2015_buick_enclave","2016_buick_enclave"]},{"make":"CHEVROLET","model":"CAPTIVA","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"CHEVROLET","model":"EXPRESS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_chevrolet_express"]},{"make":"CHEVROLET","model":"TRAVERSE","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_chevrolet_traverse","2014_chevrolet_traverse","2015_chevrolet_traverse","2016_chevrolet_traverse"]},{"make":"GMC","model":"ACADIA","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_gmc_acadia","2014_gmc_acadia","2015_gmc_acadia","2016_gmc_acadia"]},{"make":"GMC","model":"SAVANA","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_gmc_savana"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}