{"nhtsa_id":10117937,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-09-22","date":"2017-08-04","document_id":"RSB486","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) have failed, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10117937-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10117937-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10117937","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"NEWMAR","model":"DUTCH STAR","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"NEWMAR","model":"VENTANA","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}