{"nhtsa_id":10117473,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-09-14","date":"2014-07-10","document_id":"122-G7H3U-06","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"Concerns: Instrument cluster Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. The following fault symptoms can occur on the affected vehicles due to a software error in the instrument cluster: * Failure of the display on the multi-function display: The display on the multi-function display in the instrument cluster can stop working at times under certain conditions. The display starts working again after a certain time. * Implausible service reminder indicator display: The driver is informed that a service (maintenance, intermediate maintenance or oil service) is due although the mileage and date for a required service have not yet been reached.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10117473-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10117473-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10117473","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"911","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_porsche_911","2013_porsche_911","2014_porsche_911"]},{"make":"PORSCHE","model":"BOXSTER","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_porsche_boxster","2013_porsche_boxster","2014_porsche_boxster"]},{"make":"PORSCHE","model":"CAYMAN","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_porsche_cayman","2013_porsche_cayman","2014_porsche_cayman"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}