{"nhtsa_id":10116967,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-09-08","date":"2017-01-30","document_id":"SSM72838","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10116967-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10116967-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10116967","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}