{"nhtsa_id":10116954,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-09-08","date":"2016-12-12","document_id":"Q633NAS1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) - lock up, audio loss ? Infotainment Master Controller (IMC) - resets, blank Screens, and poor system performance ? CD - ripping/ playback issues ? Camera - frozen camera image on screen when reverse selected and camera stability issues ? Media Player - crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10116954-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10116954-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10116954","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_land-rover_range-rover","2017_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}