{"nhtsa_id":10116950,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-09-08","date":"2016-12-19","document_id":"SGI16-60.2","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10116950-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10116950-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10116950","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_land-rover_range-rover","2017_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}