{"nhtsa_id":10115976,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-25","date":"2017-02-01","document_id":"1HD-D3K6Q-03","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Tech Article, TA0014A: Tech Article: 1.20.2 Boom! Infotainment Software Concern. Installation of Boom! Infotainment software release 1.20.2 may cause the Infotainment system to freeze and become non-responsive to inputs from the hand controls, soft keys, or touch screen. An ignition cycle OFF-ON may get the system to respond or it may not. If a customer is experiencing this issue, update software to release 1.20.3.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115976-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115976-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10115976","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"HARLEY-DAVIDSON","model":"HARLEY-DAVIDSON","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}