{"nhtsa_id":10115908,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-25","date":"2015-11-24","document_id":"SER15042","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"It has come to Carrier's attention that not all dealers have upgraded their version of TRU-Tech/TRU-View software. TRU-Tech / TRU-View is used to interface with Standard, Advance, and APX controlled refrigeration units. As a result, customer Intelliset and Configuration files for the Carrier Transicold units with the APX Control System may become corrupt. Carrier has removed all potentially corrupt files from TransCentral and request dealers to submit updated files.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10115908-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10115908-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10115908","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CARRIER TRANSICOLD","model":"TRU-TECH DATA RECORDERS","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}