{"nhtsa_id":10115273,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2017-07-10","document_id":"T-SB-0236-17","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions: G607 No iPod connection when connecting via USB ? Intermittent rebooting when connecting/disconnecting the iPod USB G10 Intermittent error screen when connecting/disconnecting the iPod USB ? Navigation screen is locked after ACC/ON ? Internet radio is inoperative after connecting/disconnecting the iPod USB ? Screen flick operation updates ? Navigation voice guidance is intermittently in the wrong language ? Audio does not mute when using Siri Eyes Free ? Hands-free call is disconnected when another call is received ? Voice cannot be heard for several seconds on the handset after the navigation unit is turned off. Updated multimedia software is now available to address these conditions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115273-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115273-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10115273","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"PRIUS PRIME","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_toyota_prius","2018_toyota_prius"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}