{"nhtsa_id":10115262,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2017-07-03","document_id":"T-SB-0232-17","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; STRUCTURE:BODY:DOOR","mfr_system":null,"summary":"TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250 present.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115262-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115262-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10115262","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":["B2250"],"topics":[],"vehicles":[{"make":"TOYOTA","model":"HIGHLANDER","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_toyota_highlander","2015_toyota_highlander","2016_toyota_highlander","2017_toyota_highlander"]},{"make":"TOYOTA","model":"SIENNA","year_from":2011,"year_to":2017,"match":"exact","vehicle_ids":["2011_toyota_sienna","2012_toyota_sienna","2013_toyota_sienna","2014_toyota_sienna","2015_toyota_sienna","2016_toyota_sienna","2017_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}