{"nhtsa_id":10115146,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2017-06-01","document_id":"1HD-G3W5Q-08","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"WARRANTY BULLETIN W142: PROCESS FOR ORDERING SERIALIZED COMPONENTS FOR WARRANTY OR GOODWILL REPAIRS. This bulletin provides important information on ordering serialized components for warranty or goodwill-related repairs. These parts include: Engines, Crankcases, Frames, Transmissions, Short block assemblies, Long block assemblies. Motorcycles Affected: Any VIN (Vehicle identification number) that requires a warranty or goodwill-related replacement for a serialized component. Dealers can replace a serialized component for a warranty repair or as part of a policy adjustment (goodwill) repair. Before ordering any serialized component used in either a warranty or goodwill situation, the dealer must obtain authorization. To submit the authorization request, the dealer must go to eService on h-dent.com, select the Technical Service Request link. The dealer is then prompted to fill out all the necessary information. Once repairs are completed dealer files warranty or a goodwill claim.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115146-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10115146-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10115146","components":[{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HARLEY-DAVIDSON","model":"HARLEY-DAVIDSON","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}