{"nhtsa_id":10115012,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2015-06-02","document_id":"PIC6099","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a key fob, touch pad, or inside release button that will not open the trunk. Technician will need to inspect the Emergency Trunk Release handle bezel to be positioned incorrectly. Technician should re seat the Emergency Trunk Release handle into the bezel. Any sort of preload on the ETR cable will not allow the latch to release when any of the electric switches are used.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10115012-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10115012-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10115012","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"wiring","name":"Wiring and fuses","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_cadillac_cts","2015_cadillac_cts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}