{"nhtsa_id":10114981,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2015-12-18","document_id":"PIT5485","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that unable to place calls to OnStar while in ignition ON mode after performing the OnStar Canada upgrade. Engineering is aware of the issue and is working on a solution. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10114981-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10114981-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10114981","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"TERRAZA","year_from":2005,"year_to":2007,"match":"exact","vehicle_ids":["2005_buick_terraza","2006_buick_terraza","2007_buick_terraza"]},{"make":"BUICK","model":"TERRAZA","year_from":2008,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"CHEVROLET","model":"UPLANDER","year_from":2005,"year_to":2009,"match":"exact","vehicle_ids":["2005_chevrolet_uplander","2006_chevrolet_uplander","2007_chevrolet_uplander","2008_chevrolet_uplander","2009_chevrolet_uplander"]},{"make":"PONTIAC","model":"MONTANA","year_from":2005,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"SATURN","model":"RELAY","year_from":2005,"year_to":2007,"match":"exact","vehicle_ids":["2005_saturn_relay","2006_saturn_relay","2007_saturn_relay"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}