{"nhtsa_id":10114836,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2016-11-18","document_id":"PIC6231","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10114836-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10114836-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10114836","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"BOLT EV","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_bolt-ev"]},{"make":"CHEVROLET","model":"VOLT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_volt"]},{"make":"OPEL","model":"AMPERA","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}