{"nhtsa_id":10114165,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2013-05-30","document_id":"G-166827","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS","mfr_system":null,"summary":"13125 - Customer Satisfaction Program - There may be an interference condition between the outside door handle and the door handle bracket assembly. This could cause the outside door handle to stick or bind in the open position when the door is opened from outside of the vehicle. If this occurs, the door may bounce back when attempting to close it. If the door does not latch, a warning chime will sound and a warning message in the instrument cluster will illuminate. Tapping on the outside door handle or closing the door with higher effort should free the door handle and allow it to latch. Dealers will inspect and modify the front and rear outside door handles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10114165-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10114165-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10114165","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"LACROSSE","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_buick_lacrosse"]},{"make":"BUICK","model":"REGAL","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_buick_regal"]},{"make":"BUICK","model":"VERANO","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_buick_verano"]},{"make":"CADILLAC","model":"SRX","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_srx"]},{"make":"CHEVROLET","model":"CRUZE","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_chevrolet_cruze"]},{"make":"CHEVROLET","model":"MALIBU","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_chevrolet_malibu"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}