{"nhtsa_id":10114130,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2013-02-22","document_id":"G-158965","mfr_campaign":null,"replaces":null,"component":"SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"12265 - Service Update. Replace the radio control assembly. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10114130-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10114130-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10114130","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_ats"]},{"make":"CADILLAC","model":"SRX","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_srx"]},{"make":"CADILLAC","model":"XTS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_xts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}