{"nhtsa_id":10113311,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2017-01-09","document_id":"PIT5539","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; SEATS","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that have a front passenger massaging seat on, it will remain on after the ignition is turned off and retained accessory power is disabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10113311-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10113311-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10113311","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ESCALADE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_cadillac_escalade","2017_cadillac_escalade"]},{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2016,"year_to":2016,"match":"base","vehicle_ids":["2016_cadillac_escalade"]},{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_cadillac_escalade-esv"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}