{"nhtsa_id":10112928,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2013-03-20","document_id":"PIC5812A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician with a diagnostic tip on the proper installation of the Heater-Vent-Air Conditioning module connectors after removal. Technician should connect the connectors in the proper sequence (J1, J3, and J4 can be installed in any order, but J2 (Brown Power Connector) must be last) to avoid motor relearn process. If the proper connection procedure was not followed previous to reinstallation of the Heater-Vent-Air Conditioning module connectors and it appears you have a stuck motor, perform the Actuator Calibration Procedure below.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10112928-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10112928-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10112928","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_ats"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}