{"nhtsa_id":10112604,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2012-11-27","document_id":"PIC5784","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:IGNITION; STEERING:COLUMN","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician a grunt or buzz noise heard from the steering column area when the Ignition is turned on and again when the Ignition is turned off and the driver door is opened. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10112604-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10112604-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10112604","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"ignition","name":"Ignition","parent":"electrical"},{"id":"steering-column","name":"Steering column and wheel","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_ats"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}