{"nhtsa_id":10112596,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2012-11-21","document_id":"PIC5607A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that losing nametags with the OnStar system voice recognition set to French or Spanish. Technician should be advised that a \"Firmware Over-the-Air\" update that corrects this issue is currently being sent to all vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10112596-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10112596-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10112596","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"VOLT","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_chevrolet_volt","2012_chevrolet_volt"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}