{"nhtsa_id":10112540,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2012-11-05","document_id":"PIT4937B","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that the rear power lift-gate is inoperative with the inside switch and the outside door handle. Dealer should advise the customer to press the unlock button on the door panel and the lift-gate will work.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10112540-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10112540-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10112540","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ESCALADE","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_cadillac_escalade","2010_cadillac_escalade","2011_cadillac_escalade","2012_cadillac_escalade","2013_cadillac_escalade"]},{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2009,"year_to":2013,"match":"base","vehicle_ids":["2009_cadillac_escalade","2010_cadillac_escalade","2011_cadillac_escalade","2012_cadillac_escalade","2013_cadillac_escalade"]},{"make":"CHEVROLET","model":"SUBURBAN","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_chevrolet_suburban","2010_chevrolet_suburban","2011_chevrolet_suburban","2012_chevrolet_suburban","2013_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_chevrolet_tahoe","2010_chevrolet_tahoe","2011_chevrolet_tahoe","2012_chevrolet_tahoe","2013_chevrolet_tahoe"]},{"make":"GMC","model":"YUKON","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_gmc_yukon","2010_gmc_yukon","2011_gmc_yukon","2012_gmc_yukon","2013_gmc_yukon"]},{"make":"GMC","model":"YUKON DENALI","year_from":2009,"year_to":2013,"match":"base","vehicle_ids":["2009_gmc_yukon","2010_gmc_yukon","2011_gmc_yukon","2012_gmc_yukon","2013_gmc_yukon"]},{"make":"GMC","model":"YUKON DENALI XL","year_from":2009,"year_to":2013,"match":"base","vehicle_ids":["2009_gmc_yukon","2010_gmc_yukon","2011_gmc_yukon","2012_gmc_yukon","2013_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2009,"year_to":2011,"match":"exact","vehicle_ids":["2009_gmc_yukon-xl","2010_gmc_yukon-xl","2011_gmc_yukon-xl"]},{"make":"GMC","model":"YUKON XL","year_from":2012,"year_to":2013,"match":"base","vehicle_ids":["2012_gmc_yukon","2013_gmc_yukon"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}