{"nhtsa_id":10112205,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2014-08-29","document_id":"PIC6024","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10112205-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10112205-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10112205","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["B2470"],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_buick_enclave","2015_buick_enclave"]},{"make":"BUICK","model":"ENCORE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_buick_encore","2015_buick_encore"]},{"make":"BUICK","model":"LACROSSE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_buick_lacrosse","2015_buick_lacrosse"]},{"make":"BUICK","model":"REGAL","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_buick_regal","2015_buick_regal"]},{"make":"BUICK","model":"VERANO","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_buick_verano","2015_buick_verano"]},{"make":"CADILLAC","model":"ATS","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_cadillac_ats","2015_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_cadillac_cts","2015_cadillac_cts"]},{"make":"CADILLAC","model":"ELR","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_cadillac_elr","2015_cadillac_elr"]},{"make":"CADILLAC","model":"ESCALADE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_cadillac_escalade","2015_cadillac_escalade"]},{"make":"CADILLAC","model":"ESCALADE 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1500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SONIC","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_sonic","2015_chevrolet_sonic"]},{"make":"CHEVROLET","model":"SPARK","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_spark","2015_chevrolet_spark"]},{"make":"CHEVROLET","model":"SPARK EV","year_from":2014,"year_to":2015,"match":"base","vehicle_ids":["2014_chevrolet_spark","2015_chevrolet_spark"]},{"make":"CHEVROLET","model":"SUBURBAN","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_suburban","2015_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_tahoe","2015_chevrolet_tahoe"]},{"make":"CHEVROLET","model":"TRAVERSE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_traverse","2015_chevrolet_traverse"]},{"make":"CHEVROLET","model":"TRAX","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_trax","2015_chevrolet_trax"]},{"make":"CHEVROLET","model":"VOLT","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_chevrolet_volt","2015_chevrolet_volt"]},{"make":"GMC","model":"ACADIA","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_gmc_acadia","2015_gmc_acadia"]},{"make":"GMC","model":"CANYON","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_canyon"]},{"make":"GMC","model":"SAVANA","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_gmc_savana","2015_gmc_savana"]},{"make":"GMC","model":"SIERRA","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_sierra"]},{"make":"GMC","model":"SIERRA 1500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_gmc_sierra"]},{"make":"GMC","model":"SIERRA 2500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_gmc_sierra"]},{"make":"GMC","model":"TERRAIN","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_gmc_terrain","2015_gmc_terrain"]},{"make":"GMC","model":"YUKON","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_gmc_yukon","2015_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_yukon-xl"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}