{"nhtsa_id":10112085,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2014-05-27","document_id":"PIC5925A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that are unable to access OnStar Virtual Advisor. Technician will need to use a scan tool to check the \"Firmware Over-the-Air\" value. Engineering has implemented an \"Over the Air Software Update\" to correct the concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10112085-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10112085-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10112085","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"VOLT","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_chevrolet_volt"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}