{"nhtsa_id":10111994,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-15","date":"2014-01-16","document_id":"PIT5246","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about vehicles that have a clunk or pop type noise coming from the power lift-gate assembly when the lift-gate reaches the full open position. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10111994-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10111994-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10111994","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_buick_enclave"]},{"make":"CHEVROLET","model":"TRAVERSE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_chevrolet_traverse"]},{"make":"GMC","model":"ACADIA","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_gmc_acadia"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}