{"nhtsa_id":10111085,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-14","date":"2017-04-25","document_id":"15-196-16R","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10111085-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10111085-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10111085","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"BRZ","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_subaru_brz"]},{"make":"SUBARU","model":"CROSSTREK","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_subaru_crosstrek","2017_subaru_crosstrek"]},{"make":"SUBARU","model":"FORESTER","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_subaru_forester","2017_subaru_forester"]},{"make":"SUBARU","model":"IMPREZA","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_subaru_impreza","2017_subaru_impreza"]},{"make":"SUBARU","model":"LEGACY","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_subaru_legacy","2017_subaru_legacy"]},{"make":"SUBARU","model":"OUTBACK","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_subaru_outback","2017_subaru_outback"]},{"make":"SUBARU","model":"WRX","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_subaru_wrx"]},{"make":"SUBARU","model":"WRX STI","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_subaru_wrx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}