{"nhtsa_id":10109805,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2017-01-06","document_id":"TSB-ELE115","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"TSB: AVN 4.0 SOFTWARE UPDATE FOR ?BLUETOOTH PHONEBOOK DOWNLOADS AT EVERY VEHICLE START? - This bulletin provides the procedure for updating the AVN 4.0 (Audio/Video/Navigation) software on some Sorento (UMa) vehicles that frequently display a ?Priority phone pop-up? or ?Phonebook download pop-up? at vehicle startup. Additionally, voice guidance that the phonebook is downloading is heard and the customer is unable to stop or skip the voice guidance. This concern typically happens when more than one (1) phone has been paired. Follow the procedure outlined in this bulletin to improve the AVN 4.0 logic.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10109805-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10109805-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109805","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_kia_sorento","2017_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}